Frequently
asked questions.
Everything you need to know about the Daisewell Fold, ordering and support.
Product & pairing
What is the Daisewell Fold?
Daisewell Fold is a compact Bluetooth keyboard designed to fold down for work, travel and everyday carry.
Which devices are compatible?
It works with Bluetooth-enabled phones, tablets and computers. Check that Bluetooth is enabled on your device before pairing.
How do I pair it?
Turn on the keyboard, place it in pairing mode, then select Daisewell Fold from your device’s Bluetooth settings.
Can it connect to more than one device?
Pairing behaviour can vary by device. For the smoothest experience, disconnect from the current device before pairing with a new one.
Does it need an app?
No app is required for basic use. Once paired by Bluetooth, it works as a keyboard with your compatible device.
Orders & support
How long does shipping take?
Orders ship within Australia. Available delivery options and the estimated delivery window are shown at checkout.
Where can I find my tracking details?
Once your order has been dispatched, we’ll send your tracking details to the email address used at checkout.
Can I return my order?
Please review our Returns Policy for the current eligibility and refund terms. Contact us before sending anything back so we can help.
How can I contact Daisewell?
Email service@daisewell.com and include your order number if your question relates to an existing order.